Cookie Policy
This policy explains how Namcor LTD uses cookies and similar tracking tools when you use the X-EATS app, our website, or our partner dashboards.
1. What are Cookies?
Cookies are small files saved on your phone or computer. They help our website remember who you are so you don't have to log in every time you open a new page. They also allow us to track live deliveries and keep your account secure.
2. Necessary Cookies
These cookies are required for the X-EATS app to work. Without them, you wouldn't be able to stay logged in or pay for your food.
| Cookie | Who owns it | What it does | Expiry |
|---|---|---|---|
| xe_auth_token | X-EATS | Keeps you logged into your account safely. | When closed |
| __stripe_mid | Stripe | Helps prevent fraud and processes payments. | 1 Year |
3. External Services
We use a few trusted partners to help our app run smoothly. They may also set cookies on your device:
- Maps (Leaflet/Mapbox): These help the maps load quickly so you can track your driver in real-time.
- Google Login: If you use Google to sign in, these cookies help verify your identity.
- Payments (Stripe): These ensure your bank details are handled securely when you pay.
Our NOVA AI helps find the fastest delivery routes. It does this on our private servers and does not store any tracking cookies on your device to do its job.
4. Managing Your Settings
You can choose to block cookies in your web browser settings. However, if you turn off all cookies, you may find that you cannot log in or use the X-EATS app properly.
5. Contact Us
If you have questions about your privacy or how we use these tools, please reach out to our team:
Email: compliance@namcor.co.uk
Address: 128 City Road, London, UK