Incident Reporting
A formal channel for our community to report operational issues, safety concerns, or service disputes.
A formal channel for our community to report operational issues, safety concerns, or service disputes.
X Eats Takeaway by Namcor LTD. is committed to maintaining the highest standards of safety and reliability across our network. Every report filed is reviewed by our Trust & Safety Committee.
Reports are processed within 24 hours. For urgent safety matters involving an active delivery, please use the in-app SOS feature.
All information provided is handled in accordance with the UK GDPR Standards where applicable. We utilize end-to-end encryption for all documentation uploads.
Legal: support@namcor.co.uk
Please provide accurate details. Misleading reports may lead to account review.